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We are a trusted outsourcing partner specializing in Global Staffing and Customer Experience Solutions.
NEODIX specializes in setting up virtual assistants for the healthcare industry and managing customer service operations for E-commerce businesses.
Connect with global talent, Transform your structure, Save time on tasks.
Only ONE Transformation solution to Interconnect with Another Dimension
Our Services
Why Choose Us?
With Proven ROI (Return of Investment)
Lighten your team's workload
Boost productivity and protect your staff from burnout due to repetitive/simple work.
Maximize revenue and exceptional Quality
Eliminate Delays / Errors and manage high call/chat volume with ease
Optimize Cost
Save up to 65% compared to hiring locally by utilizing NEODIX Global’s tailored-fit outsourcing solutions.
Secured Operation
By taking a solution-first approach to each call we take, we protect patient privacy and your reputation. Trust our team certified in HIPAA training and security attestations (ISO9001, ISO27001) to safeguard your operations.
CX Experts of Industry
Tap into the expertise of NEODIX with over 15 years of experience to elevate your business
Create a Sustainable Work Process
Eliminate repetitive training with a robust knowledge base that empowers your team
Client Success Stories
Owner of Optometry Clinic, NJ
“Delegating repetitive phone calls and appointment scheduling to our remote Virtual Optometry Assistant has reduced the burden on our entire team and improved work-life balance. This transformative change has streamlined our operations and enhanced team productivity."
Owner(DDS) of Dental Practice, NJ
“With weekly meetings led by NEODIX’s Dedicated Program Manager onsite, we can effortlessly discuss the progress of our staff in the Philippines. What’s truly impressive is how quickly they respond to my feedback and deliver results at an astonishing speed. This is, without a doubt, the best service we’ve experienced"
Founder of Clothing Retail Business, NY
"By fully outsourcing post-order management and tracking, we’ve seen a 21% significant boost in our CSS score from 75 to 91. This strategic shift has led to tangible improvements in our customer experience"
Get a Custom Quote or Just Learn More!
We'd love to hear from you! Whether you have questions, need support, request a quote, or want to learn more about our services, feel free to reach out.
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