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Your bridge to global talent and superinteligent customer service


NEODIX connects your businesses with offshore virtual assistants and AI-built assistants that elevate every customer interaction. 

Connect Real people + AI voice/chat assistants, Save time on tasks. 

Only ONE Transformation solution to Interconnect with Another Dimension

Our Services

Team Portrait

Global Staffing 

Build your remote staff and offshore team! Gain access to over 20,000 applicants well-versed in U.S. culture and language, all with a streamlined hiring process. Elevate your team today! 

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Hotline Consultant

Contact Center - Front office 

Transform your customer experience with our fully managed service! Seamless frontline engagement is the key to enhancing your business. Outsource your routine tasks to us and let your team focus on more important task.  

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Medical Record Analysis

Contact Center - Medical Billing

Maximize your revenue with our fully managed service!

Say goodbye to frequent billing errors and delays with our streamlined process and precise tracking. Outsource your essential yet repetitive tasks to us, allowing your team to concentrate on what truly matters.

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Office Worker

Contact Center - E-Commerce Support

Streamline your customer's order journey with our fully managed service! We proactively handle issues during shipping and post-delivery through our one-stop process. Outsource your follow-up tasks to us, letting your team focus on product development and quality.

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Why Choose Us?

With Proven ROI (Return of Investment)

Lighten your team's workload

Boost productivity and protect your staff from burnout due to repetitive/simple work. 

Maximize revenue and exceptional Quality

Eliminate Delays / Errors and manage high call/chat volume with ease

Optimize Cost 

Save up to 65% compared to hiring locally by utilizing NEODIX Global’s tailored-fit outsourcing solutions.

Secured Operation

By taking a solution-first approach to each call we take, we protect patient privacy and your reputation. Trust our team certified in HIPAA training and security attestations (ISO9001, ISO27001) to safeguard your operations.

CX Experts of Industry

Tap into the expertise of NEODIX with over 15 years of experience to elevate your business

Create a Sustainable Work Process 

Eliminate repetitive training with a robust knowledge base that empowers your team

Business Meeting

Client Success Stories

Owner of Optometry Clinic, NJ

“Delegating repetitive phone calls and appointment scheduling to our remote Virtual Optometry Assistant has reduced the burden on our entire team and improved work-life balance. This transformative change has streamlined our operations and enhanced team productivity."

Owner(DDS) of Dental Practice, NJ

“With weekly meetings led by NEODIX’s Dedicated Program Manager onsite, we can effortlessly discuss the progress of our staff in the Philippines. What’s truly impressive is how quickly they respond to my feedback and deliver results at an astonishing speed. This is, without a doubt, the best service we’ve experienced"

Founder of Clothing Retail Business, NY

"By fully outsourcing post-order management and tracking, we’ve seen a 21% significant boost in our CSS score from 75 to 91. This strategic shift has led to tangible improvements in our customer experience"

Get a Custom Quote or Just Learn More!

We'd love to hear from you! Whether you have questions, need support, request a quote, or want to learn more about our services, feel free to reach out.

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